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You may receive offers in the mail relating to your Subaru extended warranty or other offers. See the example below. These direct mailings use misleading information to make Subaru owners think the letter is from the dealership.

Because these offer letters don’t explicitly clarify that they are third-party offers unrelated to the dealership, it’s easy for people to assume they are legitimate and somehow related to their original purchase.

Additionally, the letters will include information about your vehicle that you’d assume nobody would know unless they had access to your confidential purchase information. It’s unclear how the scammers obtain such mailing lists and personal information.

With any phone calls, emails, or offers by mail, always contact your dealership before responding to any offer.